Website Terms

Access to and use of this website and the products and services available through this website are subject to the following terms and conditions. Please read these terms and conditions carefully before using the website.

By accessing the website you agree to be bound by these terms and conditions and any disclaimers.

Use of this website

This website is intended for personal, non-commercial, use by residents of the United Kingdom only, and is not for use by residents of any other jurisdiction.

Any interference or entry to the website with intent to corrupt, damage or deny service from the website or for other commercial benefit will be taken seriously and we will pursue such action as is necessary to protect the website from any such activities.

The use of the website is at your sole risk. We shall not be liable for any loss or damage whatsoever and howsoever arising as a result of your use of or reliance on the information contained on the website to the maximum extent permitted by law.

We are not responsible or liable for any loss or damage caused by viruses or defects of any description as a result of your use of the website or from you downloading any material posted on it or from a website linked to it. Including the electronic transmission of information, content, material and data over the internet and the interception and decryption of it by others. You must ensure that you have adequate protection for the back up of data and for undertaking reasonable and appropriate precautions to scan for computer viruses.

When using this website you agree to provide true, accurate, current and complete information about yourself as prompted by the website.

If you provide any information that is untrue, inaccurate, not current or incomplete, then this could render your insurance invalid, may not give protection in the event of a claim, and potentially lead to criminal prosecution for driving without insurance.


We have taken great care in the development of our website. However, we cannot guarantee you uninterrupted or error free access to the website at all times. Occasionally access may be restricted or suspended to enable us to undertake essential maintenance or update the website, or for reasons beyond our control.

Privacy Policy

At Virgin Money we look after your details carefully and are committed to protecting your privacy. Our privacy policy which sets out how we will use your information can be found at Privacy & Cookies.

By using this website you are consenting to the processing of your information as described in the privacy policy.

Our products and services

The information and descriptions on the website of our products and services may not be the complete description of all terms, conditions, and exclusions relating to those products and services. Before purchasing any products or services on this website you will be referred to certain pages which contain additional product, regulatory, or legal information. You are advised to read these pages and should you have any questions contact us.

It is your responsibility to ensure that you have sufficient funds to cover the cost of any product or service that you purchase.

Third party websites

Where we provide hypertext links to other locations on the Internet, we do so for information purposes only. We are not responsible for the content of any other websites or pages linked to or linking to this website. We have not verified the content of any such websites. Following links to any other websites or pages shall be at your own risk and we shall not be responsible or liable for any loss, damage or injury you may suffer or incur as a result of accessing these links.

Links to downloadable software websites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our website.

Copyright and Intellectual Property Rights

The owner of this website is Ageas Retail Limited, unless otherwise stated.

All copyright, trademarks, logos, designs, graphical and text arrangements, information, database rights and any other intellectual property rights in all content and material on this website are owned by Ageas Retail Limited or by a third party who has given us permission to use them.

You may imprint, copy, download or temporarily store extracts from this website for your personal information or when you use our products or services. You are not permitted to alter, manipulate, reverse engineer, disassemble, create derivative works, publish, distribute, or otherwise reproduce, in any format any of the content or material on this website, nor may you use any such content in connection with any commercial enterprise without our prior written permission.

Linking to the website

You may link to our home page, provided that you have our prior written permission and you do so in a way which is fair and legal and does not damage our reputation or take advantage of it. You may not establish a link in such a way as to suggest any form of endorsement, association or approval where none exists.

You must not establish a link from any website that is not owned by you.

Governing Law

The Terms are governed by and interpreted in accordance with the laws of England and Wales and the courts of the above jurisdiction will have exclusive jurisdiction in respect of any dispute, which may arise.

Terms & Conditions last reviewed and updated 1st January 2015

If you'd like to talk to us please call:
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0330 303 1123

We are here from Mon - Fri: 8am - 8pm, Saturday: 9am - 4pm. Calls use inclusive minutes if available as part of your phone package. If not, they cost no more than a national rate call to an 01 or 02 number. Calls may be monitored and recorded.

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